Terms and Conditions

Use of this website signifies your agreement to the following terms and conditions:

• ‘The seller’ refers to ICplus;
• ‘The buyer’ refers to any legal entity purchasing from the seller;
• ‘The website’ refers to www.icplus.co.nz.

Prices and Currency Conversion

By default all prices are in NZ$ and are inclusive of GST. The seller reserves the right to update the price on receipt of the order to reflect changes in exchange rates. The buyer will be notified of any change in price prior to the order being paid and shipped.

Product Descriptions and Pricing Information

In the event a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information received from our suppliers, the seller shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. The seller shall have the right to refuse or cancel any such orders whether or not the order has been confirmed. If the payment has already been processed, the seller shall immediately issue a credit to your bank account in the amount of the charge. If the goods do not match the description on the seller's website, the buyer should inform the seller immediately so that the seller may take appropriate action. The seller reserves the right to change the content of the website at any time and without prior notice.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Order acceptance only occurs when the goods are dispatched to the buyer. The seller reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Order Delivery Times

Any quotations of delivery times by the seller are made in good faith but are estimates and the seller shall not be bound by such quotation.

Damages or Loss in Transit

Goods leaving the seller’s premises are adequately packed. Claims for damage or loss in transit must be made against the respective carrier as follows:

• Prior to acknowledging delivery to the carrier the buyer must ensure that the complete consignment as per the carrier's note has been received. Should there be a shortage or visible damage to outer packaging the carrier's note must be endorsed accordingly at the time the goods are delivered.
• No liability for goods damaged or lost in transit will be accepted by the seller however details of any claim should be advised to the seller.

Warranty

Unless otherwise stated, all goods come with a warranty of one (1) year against defective parts and workmanship. Goods which are proven to be defective within one (1) year or within the stated warranty period of the date of invoice will be repaired or replaced free of charge when the goods are returned to the seller. Goods must be delivered to the seller at the buyer's expense. Repaired or replacement goods will be returned to the buyer at the seller's expense. The warranty does not apply if damage is caused through improper use the goods supplied. All warranty claims must be accompanied by a valid ICplus invoice.

Return of Goods

Goods supplied in accordance with an order can only be returned with the express approval of the seller. If you wish to return faulty goods you need to notify the seller first by phone or email. Goods cannot be returned if you simply change your mind. Where goods are accepted (either for replacement, repair or refund at the discretion of the seller) they must be delivered at the buyer’s expense to the seller’s depot in original condition and packaging. Where goods are returned in damaged or substandard condition to the seller, additional fees may be charged. Returns will be credited electronically back to your bank account.

Limitation of Liability

To the full extent permitted by the laws in New Zealand, the seller shall not in any event be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits.

Copyright

Materials on this Website may not be modified, reproduced or publicly displayed, performed or distributed or used for any public or commercial purpose.

Other Party's Websites

This website may contain hyperlinks to websites operated by third parties. You accept that the seller has no control over, and is not responsible for, any material contained on any third party websites. Links to third party websites are provided for your convenience, and do not constitute an endorsement of that third party, or any products or services referred to on their site unless expressly stated otherwise.